Privacy Policy

Who We Are

This Privacy Policy applies to Ebokify, owned and operated by Ebokify Pty Limited. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when you visit or make a purchase through our website: ebokify.com.

At Ebokify, we respect your privacy and are committed to protecting your personal information. As our website and services continue to grow, we may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or business operations.

By using our website, creating an account, purchasing digital products, or otherwise interacting with Ebokify, you agree to the terms of this Privacy Policy. This Privacy Policy should be read together with our Terms of Use and any applicable License Terms, which govern your access to and use of our website and digital products.

Information We Collect

We may collect personal information from you when you:

• Create an account on our website
• Purchase an eBook or other digital product
• Leave a comment or review
• Contact customer support
• Subscribe to our newsletter or promotional emails
• Use our website or interact with its features

The information we collect may include:

• Your name
• Email address
• Billing information
• Account login details
• Order history
• IP address
• Browser type and device information
• Comments, reviews, or messages you submit
• Any other information you choose to provide

Comments and Reviews

When visitors leave comments or reviews on our website, we collect the information shown in the comment or review form, as well as the visitor’s IP address and browser user agent information to help detect spam and prevent abuse.

An anonymized version of your email address, also known as a hash, may be provided to the Gravatar service to determine whether you are using it. The Gravatar privacy policy is available at:
https://automattic.com/privacy/

After your comment or review is approved, your profile picture, if available, may be visible to the public in connection with your comment or review.

Media Uploads

If you upload images or other media to our website, you should avoid uploading files that contain embedded location data, such as EXIF GPS data. Visitors to the website may be able to download and extract location data from uploaded images.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, support account login functionality, and help us understand how visitors use our website.

If you leave a comment or review, you may choose to save your name, email address, and website in cookies. These cookies are provided for your convenience so you do not have to enter the same information again when leaving another comment or review. These cookies may last for up to one year.

If you visit our login page, we may set a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain personal information and is deleted when you close your browser.

When you log in to your account, we may set cookies to save your login information and display preferences. Login cookies may last for two days, while display preference cookies may last for up to one year. If you select “Remember Me,” your login may remain active for up to two weeks. When you log out, login cookies are removed.

We may also use cookies for analytics, website performance, security, and e-commerce functionality.

Embedded Content from Other Websites

Our website may include embedded content, such as videos, images, articles, social media posts, or payment-related tools. Embedded content from other websites behaves in the same way as if you visited those websites directly.

These third-party websites may collect data about you, use cookies, embed additional tracking technologies, and monitor your interaction with their content, especially if you have an account with them and are logged in.

We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before interacting with their content or services.

E-Commerce Transactions

When you purchase an eBook from Ebokify, we collect and store only the information necessary to process your order, deliver your eBook, verify your transaction, provide customer support, and maintain accurate business records.

This may include your name, email address, billing details, order details, transaction status, and purchase history.

Ebokify does not store your full credit card number, CVV code, or card expiration date.

Online payments are processed securely through Kashier. You can contact Kashier here:
https://www.kashier.io/en/contact-us

Payment information is handled by the payment processor in accordance with its own privacy policy and security practices.

Digital Product Delivery

After completing a purchase, we may use your email address and account information to provide access to your purchased eBooks or digital products. This may include sending order confirmations, download links, license information, access instructions, or customer service messages related to your purchase.

You are responsible for ensuring that the email address you provide is accurate and accessible.

How We Use Your Information

We may use your personal information to:

• Process and complete your purchases
• Deliver eBooks
• Create and manage your account
• Provide customer support
• Send order confirmations and transaction-related messages
• Prevent fraud, spam, and unauthorized access
• Improve our website, products, and services
• Respond to inquiries or support requests
• Send promotional emails, where permitted by law
• Comply with legal, tax, accounting, and security obligations

Who We Share Your Data With

We do not sell your personal information.

We may share limited personal information with trusted third-party service providers when necessary to operate our website and provide our services. These may include:

• Payment processors
• Website hosting providers
• Email delivery services
• Analytics providers
• Spam detection services
• Customer support tools
• Legal, accounting, or compliance providers

If you request a password reset, your IP address may be included in the reset email for security purposes.

Visitor comments may be checked through an automated spam detection service.

How Long We Retain Your Data

If you leave a comment or review, the comment or review and its related metadata may be retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.

For users who create an account on our website, we store the personal information provided in the user profile. Users can view, edit, or delete certain personal information at any time, except that they may not be able to change their username. Website administrators may also view and edit this information when necessary.

We may retain order and transaction records for as long as necessary to comply with legal, tax, accounting, fraud prevention, and business recordkeeping requirements.

Your Rights Over Your Data

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Request a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to certain uses of your data
• Withdraw consent where processing is based on consent
• Request that we limit certain processing activities

If you have an account on our website or have left comments or reviews, you may request to receive an exported file of the personal data we hold about you, including information you provided to us.

You may also request that we delete personal information we hold about you. This does not include information we are required to keep for administrative, legal, tax, security, or fraud prevention purposes.

Marketing Communications

If you subscribe to our newsletter or promotional emails, we may use your email address to send you updates, offers, product recommendations, and other marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.

Transactional emails related to purchases, account activity, downloads, or customer support will still be sent when necessary.

Data Security

We take reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. While we work to protect your personal information, we cannot guarantee absolute security.

Where Your Data Is Sent

Your information may be processed by service providers located in different countries. These providers are used to support website hosting, payment processing, email delivery, spam detection, analytics, security, and other business operations.

By using our website, you understand that your information may be transferred to and processed in locations outside your country of residence, where data protection laws may differ.

Children’s Privacy

Ebokify does not knowingly collect personal information from children under the age of 13. Our website and services are intended for users who are legally able to make purchases or use our services with appropriate consent.

If we become aware that we have collected personal information from a child without proper consent, we will take reasonable steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, you may contact us at:

Ebokify Pty Limited
Website: ebokify.com
Email: contact@ebokify.com

Effective Date: May 15, 2026